I have been responsible for the development and implementation of long term projects, programmes and business strategies for several major public and private sector client organisations including Transport for London, Foreign & Commonwealth Office and Circle. I also have specialist expertise in the organisation and development of associated change management programmes, collaborative working strategies and training programmes and am a published authority on change management and partnering.

I am actively involved with the Asset Skills Council as vice chair of the FM board and am an acknowledged authority and practitioner in the procurement field. I am also a shareholder of PML Group.

Such environments include military active duty, disabled charities, construction projects, corporate relocation and accommodation strategy implementation. Having managed a range of projects to include listed building refurbishment, educational and leisure complex, new build and change management programmes within both the public and private sectors, I am particularly well versed at managing relationships within such, potentially, problematic arenas.

Recent commissions include Programme Management for a London based ALMO and Performance Improvement projects for a housing based procurement consortia.

During my time in strategy and Operations I became exceptionally curious as to what it is that clients really want and how providers can truly exceed their expectations. With my knowledge of services within the built environment combined with my Leadership, Behavioural and Communication skills I have developed a track record in building partnerships and teams that deliver for their organisation and their customers.

My key areas of expertise include operational & strategic built environment service delivery, Executive & Business Coaching and I am a NLP Master Practitioner and Skilled Facilitator.

I have been at the forefront of collaborative working practice and was the first to use a pilot version of the TPC2005 contract for term maintenance.

Hence, I can provide practical advice on partnering, from different perspectives, to help make processes more efficient also offering expertise on housing management, performance management and organisational change having managed a large, multi tenure portfolio of stock and been responsible for service reviews, re-organisations and service modernisation.

Ensuring business outcomes are aligned to organisational objectives, specialising in the management and co-ordination of complex multi-faceted programmes including strategy development and options appraisals. Being an experienced change manager with a wealth of operational knowledge, my skills are further enhanced by my comprehensive financial management and value delivery techniques, providing additional operational benefits and successful employee and stakeholder engagement. This also allows me to provide an invaluable role in the support of PML commissions and client management.

I am adept at working within a political environment and in communicating effectively with a wide range of stakeholders and have experience of a wide range of governance structures including local government committees, board meetings and resident forums.

I have worked for a number of client organisations and also spent considerable time working for a FTSE250 Service Provider where I was Head of IT before moving into frontline operations managing a team delivering Decent Homes improvement works programmes.

My skills are varied and I have extensive operational and support services experience, fully understanding the efficiencies that can be gained through service automation, robust policy & procedures and routine system controls. That said, I never forget that there is a customer involved and ensure that the services I deliver are accessible and tailored to meet  local needs.

My most recent work for PML has involved supporting the operational relationships for a large Repairs & Maintenance Service and in ensuring that the required ‘checks and balances’ are in place to deliver ongoing efficiency and value for money.

I have extensive experience of both the private and public sectors and have worked both client and contractor side. I have been instrumental in winning bids from both writing and commercial pricing for PPM, maintenance and repairs in excess of 500 million

Hence, I can provide both commercial and technically written bid solutions I have also taken bids through to mobilisation and contract managed a large portfolio of multi use buildings.

I have experience in PFI and payment mechanisms, SOR and project management

I have been involved in the procurement of a wide variety of contracts ranging from construction projects and services contracts through to consultancy contracts for a number of clients in both the public and private sectors.

I have also been involved in the set up and management of asset and stock condition surveys and planned maintenance regimes for clients in the rail industry and the implementation of improvement programmes for clients in the housing sector. I am currently engaged in commissions involving procurement and contract management and the development and implementation of policies and procedures for clients in the housing sector.